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Return policy
We are confident that trust is the basis of any successful business. Therefore, we are open to dialogue and ready to listen to your feedback and suggestions. We make every effort to ensure that every purchase is not only a good choice for you, but also a source of joy.
Best regards, your team, ready to support you every step of the way. We value your choice and strive to be the best for you.
Return Eligibility
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To be eligible for a return, the classic car must be in the same condition as when it was delivered—free from any modifications or damage beyond normal use. All original documentation, accessories, and components must also be included in the return.
30-Day Return Policy
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At V & R Auto Sales, we offer a 30-day return policy, giving you the opportunity to fully experience your classic car in your own environment. If, within 30 days of delivery, the vehicle does not meet your expectations, you may initiate a return.
Return Process
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To start the return process, simply contact us within the 30-day window. Our customer service team will provide clear instructions and guide you through each step of the return procedure. All returns will undergo a thorough inspection to ensure they meet our return criteria.
Inspection and Refund
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Once we receive the returned vehicle, our team will perform a detailed inspection to confirm its condition. If the car meets our return policy standards, we will process a refund for the full purchase price, minus any applicable fees. Please allow a reasonable time for the refund to be processed.
Customer Responsibility
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Customers are responsible for the cost of return shipping and any associated fees. We recommend using a reputable shipping service to ensure the safe return of your classic car. If the return is due to an error on our part, we will cover all return shipping costs.
Get in Touch
Contact our Sales Departament
Monday: 9:00 AM-5:00 PM
Tuesday: 9:00 AM-5:00 PM
Wednesday: 9:00 AM-5:00 PM
Thursday: 9:00 AM-5:00 PM
Friday: 9:00 AM-5:00 PM
Saturday: CLOSED
Sunday: CLOSED
Contact Us
For any questions or to begin the return process, please don’t hesitate to contact us. Our customer service team is here to assist and ensure your experience is smooth and hassle-free.
We are also here to provide expert advice on the maintenance and care of your classic car, ensuring its longevity and peak performance. Your satisfaction and the continued enjoyment of your vehicle are our top priorities.